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Boston Calling responds to complaints about ‘unsafe’ crowds – NBC Boston

Boston Calling organizers are responding to criticism that the final day of the three-day festival was unsafe.

People have said on social media that it felt difficult to get air and that it was not possible to move because of the large crowds on Sunday at the music festival, which was held from May 24 to 26 at the Harvard Athletic Complex. .

“It felt unsafe and it seemed like everything was crowded. It was really hard to get air and escape from the crowds,” Sarah Mundy, who attended the festival on Sunday, told NBC10 Boston. “When people make those kinds of investments and spend their money that way, they deserve to have a safe experience where they don’t have a panic attack.”

Mundy had posted a video on TikTok saying she was still surprised at how unsafe the event was. She also said it took more than three hours to fill your water bottle at the refill stations and more than an hour to get food.

“This event was so disorganized and so oversold that they are lucky no one was killed,” she said in the video. “There were walls and walls of people in every direction… you couldn’t escape the crowd.”

“The whole time I kept thinking this is so unsafe. If there is an emergency in the middle of this crowd, there is no way anyone can reach them,” she added.

Boston EMS says it spent months planning and coordinating with festival organizers and assigned more than 40 department members for each day of the music festival. EMTs and paramedics were deployed to four different medical stations, ambulances and mobile units.

According to the spokesperson, Boston EMS had nearly 800 medical encounters over the three days, with 23 patients taken to local hospitals for treatment.

However, more than half of the medical calls came on Sunday alone. There were 412 medical encounters on the last day of the festival, when temperatures soared into the 90s, the Boston EMS spokesperson said, noting that people’s symptoms were typical of encounters at music festivals and that heat played a major role played. Thirteen of these patients were taken to area hospitals on Sunday.



It’s Boston Calling weekend, with major acts joining local artists on four stages of a major New England music festival. Peter Boyd, the maestro behind the music, gives us a sneak peek inside.

Another woman on TikTok said there was a “huge crowd of crushes” which was “pretty scary”, adding that she didn’t see a single security person.

“You got really wrapped up and no one could move,” Julie Turtle said. “After a few minutes we started to realize that this is really not normal for an audience at a concert. There were people around us in the crowd actively having panic attacks, people screaming for doctors…”

She also claimed that Boston Calling deleted people’s negative comments on their Instagram page.

Boston Calling said in a statement Tuesday that they greatly appreciate the audiences, staff and artists who make the three-day festival possible and would like to acknowledge Sunday’s feedback.

“Although attendance numbers were several thousand lower than the venue’s official capacity rating, we never want anyone to feel uncomfortable or unsafe during the show,” the statement said. “The safety and well-being of our fans, artists, guests and staff is paramount.”

Although they claim Sunday’s attendance was below the occupancy limit of the Harvard Athletic Complex, one of their social media posts from May 23 said general admission tickets were sold out and only a limited number of three-day passes remained. Fans also chimed in on the statement’s comments, saying that referencing the occupancy limit showed a lack of responsibility and that legal capacity does not take precedence over what the experience was for concertgoers.

Festival organizers did not say how many people attended Boston Calling, but Boston.com, citing several sources, said there were at least 40,000 people who attended Sunday’s sold-out set, which included The Killers, Hozier, Megan Thee Stallion and Chappel Roan . . The turnout on Sunday was reportedly more than double the number of people who attended the festival the day before.

Boston Calling said they will continue to work with government officials and their operations team “to improve the experience and layout and ultimately create a better environment for everyone.”

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